Contact Us

We're here to help with any questions or concerns

Get In Touch

Have questions about CS:GO trading, our platform, or community events? Our team is ready to assist you. Choose the contact method that works best for you.

Email

contact@cshub-tradeit.com

Response within 24 hours

Phone

+44 672 171 7948

Available 9am-5pm EST, Mon-Fri

Office Address

3 Holmes Square

Evansmouth, KT6 5DX

United Kingdom

Discord

discord.gg/cshub

Moderators available 24/7

Business Hours

  • Monday - Friday: 9:00 AM - 5:00 PM EST
  • Saturday: 10:00 AM - 2:00 PM EST
  • Sunday: Closed

Our online support team is available extended hours through Discord.

Send Us a Message

Frequently Asked Questions

How quickly will I receive a response?

We strive to respond to all inquiries within 24 hours during business days. For urgent matters, our Discord support team is often able to assist immediately.

I'm having trouble with a trade. Who should I contact?

For immediate assistance with active trades, please contact our support team through Discord or select "Technical Support" in the contact form subject line for priority handling.

How can I become a partner or sponsor?

We're always open to strategic partnerships. Please select "Partnership Opportunity" in the contact form and provide details about your organization and collaboration ideas.

Do you offer assistance with dispute resolution?

Yes, our team can help mediate trading disputes. Please provide all relevant details including Steam IDs, transaction information, and communication logs when contacting us.

Our Location